FAQ
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Popular FAQs
What is included in the membership?
The Wyda Game membership includes exclusive access to all course content and so much more!
The learning is not like traditional modules. Instead, the Wyda experience is immersive, contextual hands-on learning that builds your business experience by guiding you through 7 connected game levels. You must explore and pass 14 consecutive short simulations and pre- and post-assessments.
You’ll have instant access to your scores and a complete list of responses, so you know how to improve. Once you have completed the guided 7 levels, you can autonomously explore what you want to dig deeper into, what you want to practice more and what interests you. You will have access to current business and strategic frameworks, explainer videos, plain language glossaries, case studies, micro-learning content and more.
How long does my subscription last?
Wyda Game subscription lasts for 365 days from account activation.
What can I do if I'm stuck on a learning task?
We have a comprehensive support guide you can access at any time on the learning platform. You can also email help@wydagame.com for help from our Support team within 1 business day.
I've reached out to support. When can I expect a response?
You can expect a response within 1 business day.
What if I have a question that isn't answered here?
Feel free to email us at hello@wydagame.com if you can’t find what you are looking for or give us feedback. We’re here to help and love to know what
How can I delete my Wyda Game account?
Users can delete their accounts on the Account Page in the top right-hand corner of the dashboard page. For security reasons, you must set a password and enter it on deletion. You will lose all access to Wyda Game and additional content upon deletion.
How does the refund policy work?
If you aren’t satisfied with your membership, reach out to us and let us know how we can help.
